ARAMARK Premium Catering Server - Fenway Park in Boston, Massachusetts
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark .
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Job Summary: This position is responsible for providing the highest level of food and beverage service in accordance with Aramark standards. Serves food and beverages to 20-30 guests at a time. Clears and re-sets tables quickly and efficiently. Practices “aggressive hospitality” and shows professionalism with guests, co-workers, and management.
Essential Tasks & Responsibilities:
Reports to property on time and in proper uniform.
Checks with Manager for assigned station, opening side work, and closing side work duties.
Reports to line-up for review of the day’s activities, groups in house, and menus.
Sets-up, organizes, maintains, and closes functions ensuring that areas are stocked and cleaned.
Moves quickly with good balance carrying up to 20 lb. on a tray.
Converses with guests, makes suggestions, and answers questions regarding food and beverages constantly.
Maintains cleanliness of tables at all times - clearing empty glassware, plates, etc.
Maintains full knowledge of menu items and specials.
Communicates with guest and co-workers in a friendly and professional manner.
Participates in proper sanitation and food handling procedures.
Maintains full knowledge of service standards.
Follows the Aramark Business Conduct Policy.
Performs all other duties as assigned.
At least one-year experience as a food server within a restaurant, hotel, or catering operation.
Must have TEAM certification or be able to obtain TEAM certification during the probationary period.
Any related customer service/oriented experience will be considered.
Requires full understanding and knowledge of food and beverage standards.
Ability to comprehend and communicate in fluent English.
Possess interpersonal skills and an outgoing personality.
Ability to move quickly while balancing large and small trays of food and drinks to and from service area
Must meet state regulations for alcohol serving age
Should be able to work all department shifts
Previous restaurant and food service experience
Outgoing personality and friendly manner
Must complete Serve Safe Food Handlers certification
Must be fluent in the English language both spoken and written – able to read & interpret documents such as safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedure manuals
Minimum of 1-2 years Serving experience is required
Travel Requirements: Little or No Travel (>10%)
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran