ARAMARK Regional Sales Trainer - Cincinnati in Cincinnati, Ohio
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, AUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. AUS operates from over 200 locations nationwide and has an immediate opportunity for a Regional Sales Trainer ,Cincinnati OH
The Regional Sales Trainer (RST) is responsible for teaching and educating Aramark Uniform Services (AUS) sales leaders and sales professionals (individual contributors) on activities that increase transactions and sales revenue within an assigned region. The Regional Sales Trainer’s primary goal is to develop Sales Managers and solicit active participation by the Director of Sales in a continuous education and learning process. The RST is accountable for building a sales learning culture within the region by demonstrating the connection between the training plan with organizational goals and objectives.
The Regional Sales Trainer will participate in sales training design and will incorporate adult learning principles into the curriculum. The RST will also assist in the creation and evaluation of new and existing training programs. The RST should have the ability to analyze the impact of sales training by assessing the strengths and weaknesses of the region training plan and modify it to continuously improve new sales productivity (close ratio, install size and revenue). The RST works with all levels of management to achieve sales training goals and ties training to the organization's Mission and Vision statements.
Effectively and clearly communicates proper sales onboarding & sales training techniques to Sales Managers and assist in region execution.
Works with the Director of Sales Learning & Development to develop a region sales training plan that aligns sales training resources on “core” and “near-core” industries to increase close ratio, install size and new business revenue.
Builds a sales learning & development culture within the region.
Identifies the knowledge and skills that align with desired new behaviors and understands the impact of his and/or her training skills on his and/or her facilitation style and use these strengths to facilitate effectively.
Audits compliance of Sales Professional's and Sales Manager Onboarding.
Participates in Account Executive and Sales Manager field ride-along sessions for the purpose of providing on-going direct training, coaching and facilitation. Completes written field ride follow-up memos and/or trip reports identifying strengths and areas for improvement and will provide feedback to the appropriate region management teams (Director of Sales (DOS), Sales Manager (SM), Regional Vice President, (RVP) and General Manager (GM).
Trains and facilitates Aramark Uniform Services (AUS) instructor led courses on a rotating basis as needed in addition to one-on-one training in the field and in the Market Centers environments.
Assists in the training of Salesforce.com to all AUS sales professionals and leadership (Account Executives, Sales Managers, Director of Sales and Regional Vice Presidents). This training will need to drive understanding and use of all key sales metric reports including PMP, TDA, etc.
Thoroughly understands the mechanics and effective use of the Salesforce.com prospect management system. Will specifically instruct Sales Managers in the use of Salesforce.com dashboards and other data driven information to manage region sales professional performance.
Works with regional sales teams as well as operational leadership teams to drive productivity through effective and efficient marketing and training support. Will participate in the training and implementation of marketing programs or promotion roll-outs.
Attends Sales Operating Reviews (SOR) and Management operating Reviews (MOR) when travel and schedule allows and will provide feedback for the route sales drivers and sales teams within the region. Utilizes information learned in the reviews to determine if training is an appropriate solution, or if a problem can be corrected by different performance improvement solutions such as procedure revision, development of appropriate job aids, etc.
Works with region leadership to ensure new sales hires fit the appropriate profile.
Assists in the training of the sales department with performance analysis checklists to identify the difference(s) between actual and desired performance, the cause of discrepancy, and provide suggestions on actions to address the causes whether training related or not.
Utilizes a variety of effective training methodologies and should have demonstrated enthusiasm for training in order to motivate others to learn.
Performs other duties as assigned or requested.
The Regional Sales Trainer reports to the Director of Sales Learning & Development.
A Bachelor's degree in Business, Marketing or related field or equivalent experience.
Three to five years sales training experience and/or three to five years experience presenting various training programs to field personnel.
A minimum of three years experience in business-to-business field sales training is preferred but not required.
KNOWLEDGE, SKILLS & ABILITIES:
Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
Proven ability in auditing compliance with field sales programs.
Must be able to work independently with minimal direction.
Demonstrated ability to effectively influence multiple management levels and simultaneously manage diverse agendas
Knowledge and understanding of the essentials sales processes.
Understanding of sales and field operations.
Demonstrated ability in presenting various programs to field personnel.
Proven knowledge of auditing compliance of field sales onboarding and sales training processes.
Strong customer service skills.
Good organizational skills and must be able to prioritize.
Strong knowledge of MS Office including: Excel, Word, Outlook and PowerPoint.
Ability to travel 60-70%
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran