ARAMARK Office Lead Worker - Bridgewater in Norwalk, Connecticut
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
The Office Worker performs a wide range of office support and administrative functions in the designated area. Office workers are expected to have good people skills and must have adequate knowledge in operating various commonly used office equipment and electronic media.
Generally, the scope of the duties and responsibilities of the office assistant are as follows:
Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
Perform primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis.
Entertain and answer basic queries made by the clients pertaining to the services provided by the institution, its mission and vision and its rules and regulations.
Create appointment schedules for the clients.
Ensuring the comfort and seeing to the needs of the clients, employees, visitors and people dropping by the institution.
Assess the various needs and purposes of the clients and direct them to the proper sources in order to address their concerns.
Receive, obtain and store pertinent client information and ensure validity, completeness, accuracy and confidentiality of these records.
Maintain records and keep track of the institution’s supplies and the purchases made.
Prepare a written output on the transactions, purchases and other pertinent incidents that have transpired throughout the day.
Ensure the proper filing of pertinent documents.
Plan, coordinate and organize various meetings and conferences within the department.
Function as the receiver of official documents and important mail addressed to the office.
May perform data entry, work in excel spreadsheets for reporting purposes.
Other duties assigned by Manager
Must meet the following expectations:
Performance consistent with education or experience.
Ability to cope with varied and fast paced activities.
Ability to build relationships with guests and coworkers.
Meet sanitation, food handling and quality & presentation standards.
Willing accept change, new procedures & constructive comments.
Compliance with ARAMARK & Client guidelines & procedures.
Exhibit and practice the highest level of Guest Service Skills.
Conduct oneself in a professional and respectful manner at all times when interacting with employees, customers, management and any other individuals during the course of their day.
Ability to analyze numbers.
Ability to effectively communicate with employees.
Ability to work quickly and efficiently.
Strong computer skills required, especially Microsoft Excel, and other database and spreadsheet software.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran