ARAMARK Vice President, Strategic Partnerships in Philadelphia, Pennsylvania

Overview:

Description:

POSITION OBJECTIVE :

The Vice President, Strategic Partnerships will manage a portfolio of existing client accounts across the Aramark food and facilities businesses. This role will work within a highly matrixed internal management and front-line operations structure in order to understand client aspirations and to identify risk, opportunities for service expansion and pro-active contract extension or renewals. Responsibilities include the formal application of a strategic account management process, plan compliance, client presentations including business reviews, client relationship development and ensuring Aramark wiring is high, wide, and deep within the client organization. This is a senior level executive position with industry-leading financial rewards for top performance. The VP of Strategic Partnerships will report directly to the VP of Sales and Client Engagement for North America.

KEY RESPONSIBILITIES:

The VP of Strategic Partnerships will be responsible for the following, but not limited to:

  • Neutralize risk and leverage client relationships in the interest of account retention and base business growth

  • Obtain an understanding of clients’ goals and objectives to support the development of unique service solutions with the application of Aramark’s market-leading resources.

  • Develop and implement mutually successful strategies for existing client partnerships, assuring alignment with each institution’s mission.

  • Identify and develop enhancements and extensions to existing lines of service that leverage the core competencies, while achieving a positive return on investment for the client and Aramark.

  • Utilize consistent tools and protocols for proposals and presentations that enhance sales and retention efforts.

  • Lead and participate in LAMP and Major Pursuit Processes with cross lines of business and functional leaders

  • Develop internal approval documents for renewals

  • Create and provide insights on lead generation, measures, and accountability platform.

  • Support and leverage right to win models.

Qualifications:

QUALIFICATIONS:

  • Bachelor’s degree from an accredited university required, MBA or Master’s preferred.

  • B2B sales and operations experience in a services business, including strategic account development of new customer accounts, providing business solutions based on customer needs and client/ market environment.

  • Computer knowledge of all Microsoft Office applications as well as SFC

  • Ideal candidate will have strategic account sales experience from Business Process Outsourcing Firms, Service Industries, or multi-national companies; combined with corporate experience in a strategic development, global business development or similar type role.

  • Experience with large clients selling multiple services/solutions required.

  • Expertise with a demonstrated, quantifiable record of progressively increasing responsibility in a sales function

  • Proven ability to take strategy from the concept stage to operational implementation, particularly in a role of influence across organizational structures.

  • Strong and dynamic presentation skills; persuasive communication with C-level client contacts.

  • Experience with leading a team of high performance sales professionals in addition to being an individual contributor at the C-suite level.

  • Solid understanding of marketplace trends & implications within a service industry/provider.

  • Ability to travel: 50%

LEADERSHIP COMPETENCIES:

Drives for Results: Focuses on end result and does the right thing

  • Demonstrates a passion for results and drives to exceed expectations

  • Takes action to proactively resolve issues and drive improvements

  • Analyzes and synthesizes data to access situations and find actionable solutions

Thinks Strategically: Focuses on the future and creates direction

  • Understands long-term business and financial implications of day-to-day decisions

  • Looks “around the corner” for opportunities and obstacles

  • Shows an understanding of issues relevant to the broad organization

Influences with Impact: Influences through action and communicates effectively

  • Articulates a compelling agenda and direction that inspires others to follow

  • Navigates complex situations by leveraging networks to gain alignment

  • Ensures targeted, timely and situation-appropriate communication to all stakeholders

Takes Action: Plays offense and moves with speed

  • Maintains focus and overcomes obstacles to meet goals and commitments

  • Provides clear and specific accountabilities and monitors progress against achieving goals

  • Quickly and effectively responds to customer problems or team issues

Raises the Bar: Takes smart risks and sets high expectations

  • Establishes and sets contexts for logical, clear and aggressive individual and team priorities

  • Develops effective contingency plans to address risks

  • Accepts responsibility and learns from mistakes or failures

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran