ARAMARK Waiter/Waitress - William F. Bolger Center in Potomac, Maryland
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark .
Position Summary: The Waiter/Waitress is responsible for taking customer orders and serving food and beverage according to customer requests. The Waiter/Waitress should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Serves food and beverage to guests according to guests orders and/or banquet menu
Maintains knowledge of menu items and all other offerings
Maintains appearance and cleanliness of food service areas during event
Replenishes food and beverage product
Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
Provides excellent customer service, anticipating guests’ needs
Breaks down and cleans/sanitizes food service areas, workstations, and equipment
Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Previous experience as a server or in food service role preferred
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Requires constant standing and walking
Requires frequent lifting of up to 25 lbs.
Requires occasional lifting of up to 50 lbs.
Must be available to work flexible hours including evenings and weekends
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran