ARAMARK Food Service Director - Business Dining in Toronto, Ontario


Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at at or connect with us on Facebook at and Twitter at .


Reporting to the General Manager, the Food Service Director will be accountable for the delivery of the highest levels of customer and food service across the location. Ensuring that the account meets and exceeds its sales targets by delivering innovative food offerings, promotional activity and great customer service. The food service director will meet annual budget requirements through a high level of execution of company delivered programs and personal accountability. With a focus on team development, safety and client relations, the food service director will be a leader with a hand on approach to doing business.

  • Deliver excellence in food service and customer service

  • Develop innovative menus and marketing strategically for the location

  • Deliver company driven initiatives in service, food and safety at a high level

  • Develop and build catering business

  • Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training

  • Train and develop team for out standing customer service

  • Identify and develop talent within the team

  • Ensure that standards for sanitation and food safety are met

  • Prepare business plans, budgets and forecasts

  • Monitor financial operating results in order to achieve company and client objectives

  • Ensure accurate and timely financial reporting for all business sectors

  • Maintain records to comply with Aramark, and government standards

  • Ensure compliance with Marketing and Human Resources Programs

  • Ensure adherence to Aramark’s policies and procedures

  • Ensure adherence to Aramark’s Health and Safety Programs


  • University Degree or College Diploma in Hospitality management or related field

  • 5 years progressive management experience in a similar sized operation

  • Strong leadership and organizational skills

  • Strong analytical, project planning, and financial management skills

  • Ability to communicate effectively with clients, customers, colleagues and staff

  • Culinary experience an asset

Accommodations for job applicants with disabilities are available upon request.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran