ARAMARK Payroll Implementation & Configuration Analyst in Toronto, Ontario


Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at at or connect with us on Facebook at and Twitter at .


Position Summary:

As the Payroll Implementation and Configuration Analyst you will supports the Canadian Payroll team by providing day-to-day payroll configuration and system support, functional expertise linking Canadian Payroll business requirements and processes with the technical requirements needed by IT and the SaaS provider Ultimate Software, plus ensures all documentation, tools and internal training materials are developed and maintained for both core payroll staff and end users. You will be the driving force maintaining this in-house payroll system responsible for 15,000 employees across all provinces and multiple unions.

Job Function:

  • Effectively supports the implementation and configuration of the Canadian aspects of the UltiPro system.

  • Ensures that any subsequent changes to business rules, enhancements and upgrades are completed on a timely and accurate basis, while ensuring data integrity and statutory compliance to collective bargaining agreements and government legislation are maintained and that the changes consider ease of use and is fully sustainable within business processes.

  • Oversees the development of configuration documentation and management procedures.

  • Builds strong, effective working relationships through team work and collaboration to ensure a solid understanding of processes for all Payroll requirements, both company and regulatory, plus interdependent HR programs and other systems, both internally (i.e. Oracle HCM, Kronos, etc.) and externally (i.e. Conduent, etc.).

  • Ensure data quality, integrity and support the security of all configurations within the UltiPro database.

  • Schedule regular audits and testing of the configuration, especially when system tax updates and other functional new releases are provided by the vendor Ultimate Software.

  • Liaise with the vendor (Ultimate Software) implementation teams in conducting configuration meetings and maintaining project schedule related to the Canadian payroll functionality.

  • Analyze configuration issues and develop appropriate resolutions and action items.

  • Conduct orientations and trainings for new hires within the Payroll & Benefits team.

  • Conduct functional testing, develop test scripts and seed data, plus oversee the test environment for Canada.

  • Develop and maintain the necessary documentation and tools to support the usage of the Payroll and its interdependent systems.

  • Work with management in Canada and the US HO to analyze the business processes, workflows and training material for improvement opportunities and when needed, help define the operational impact of proposed modifications.

  • Develops and maintains all Payroll and Benefit related content on the HR portal (i.e. FAQ’s, user guides, process checklists, etc.).


  • Minimum 5 years of experience in configuring and maintaining payroll and/or HCM systems.

  • Excellent knowledge of payroll and HR legislation

  • Previous experience with in-house payroll

  • Strong leadership aptitude and mentoring qualities with demonstrated desire for learning and development

  • Client focused and service excellence with strong service-orientation and effective problem resolution skills

  • Strong investigative, problem solving and analytical skills, with proven attention to detail and sense of urgency

  • Resourceful, highly organized self-starter with a demonstrated ability to multi-task priorities and assignments

  • Team-oriented individual (with strong interpersonal skills) consistently demonstrating initiative in support of all payroll priorities

  • Desire to increase knowledge in all aspects of the organization with an emphasis on teamwork and building strong alliances with management, staff and other stakeholders (internal and external)

  • Superior communication (verbal and written), organization, people management, time-management and multi-tasking skills

  • Dedicated and organized including effective prioritization and follow up

  • Cooperative and helpful with staff at all levels

  • University degree an asset

Accommodations for job applicants with disabilities are available upon request.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran