ARAMARK Food Service Manager - Retail in Kansas City, Kansas


Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at at or connect with us on Facebook at and Twitter at .


Job Summary- Retail Manager will oversee multiple off-site location operations for the main hospital campus in the Kansas City and nearby markets. Reporting to the Food Service Retail Director, the Retail Manager plans, administers and directs all unit activities related to retail including cash management and reporting processes. Needs to ensure compliance with the standards established by Aramark Healthcare, regulatory agencies and client. Leads retail staff and establishes and maintains effective working relationships with other departments to provide a unified retail experience for customers.

Core Job Duties/Responsibilities

  • Delivers strong operational performance by executing against Aramark Healthcare, client and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal merchandise quality and service.

  • Must have extensive mathematical and analytical skills to oversee and make suggestions to budget, control cost, prepare financial reports and other analytical reporting.

  • Ensures compliance to sanitation, and general workplace safety standards.

  • Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Retail Supervisors and/or front line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control.

  • Responsible for purchasing, receiving, scheduling and managing service activities in compliance with Aramark Healthcare and client service systems.

  • Develops and implements retail services plan to improve service, quality and profitability of service areas.

  • Utilize customer feedback to respond to customer needs and to improve retail services.

  • Requires strong leadership, organizational and planning skills.

  • Position requires the ability to work with confidential employee, client and Aramark information.

Core Job Qualifications

  • Position requires a Bachelor's Degree or an Associate's Degree plus a minimum of 1 year in food retail/merchandising experience.

  • Ability to communicate (both verbal and written) effectively with clients, customers of client and support staff.

Minimum Core Job Requirements

  • Impact - Focuses on operational plans within respective operational organization.

  • Complexity - Multiple channels/departments within multiple sites.

  • Communication - Communicates with parties across multiple areas and may include external customers and clients.

  • Knowledge - Requires broad management and leadership knowledge. Specialized knowledge and skills within specific areas of responsibility.

  • Leadership - Manages function independently and without direct supervision. Multi-tasking as well as ability to simplify the agenda for the team a must.

  • Judgement - Applies impartial and indepenent discretion and judgement.


  • Requires at least 1 year of experience in management role

  • Bachelor's degree or equivalent experience


Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran