ARAMARK Catering Manager - Higher Education in Toronto, Ontario
Aramark (NYSE: ARMK ) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.ca at http://www.aramark.ca/
Reporting to the Resident District Manager, the Catering Manager will be responsible for the day to day operations of the Catering department.
Oversee conference & catering functions and special events for internal and external clients/ groups.
Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
Responsible for customer booking and creating contracts.
Work closely with Executive to plan menus for clients.
Responsible for final approval of conference contracts pre-event.
Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
Ensure all staff provide quality, courteous service to all customers.
Ensure that food and service meet quality control standards.
Manage conference and related catering purchases and inventory.
Participate in Operational Reviews for the department
Responsible for departmental budget
Conduct weekly meetings with team.
Ensure that all outside personnel such as agency waiters and bartenders meet Aramark standards and are well informed about the job we require them to do according to the functions, special events and delivery.
Responsible for seeking new clients and sales to grow the business.
Establish and maintain clientele rapports.
Resolve customer concerns.
Oversee staff scheduling.
Oversee training and management of staff.
Ensure proper handling of Company Property.
Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
Uphold catering standards through training and taking part in program updates offered through Corporate programs
Perform other duties assigned by your Manager.
Bachelor's degree or Diploma in Hospitality or Food and Beverage program (and/or requisite industry and management experience).
At least 2- 4 years of operational experience within Conference, Event Planning, Catering or Hotel/Banquet setting is required
Current ServSafe and TIPS/TABS certification required.
Demonstrated experience in successful business growth.
Excellent customer service and follow up skills.
Strong leadership skills to manage a team of 3- 8 members and organizational skills.
Ability to multi task.
Attention to detail is a must.
Valid driver’s license.
Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran